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What you need to know for your holiday at Tratterhof

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The beauty of Tratterhof Mountain Sky Hotel is undeniable. Now, take a look at all the facts for your upcoming holiday.

Holiday in Tratterhof in South Tyrol

Rates and discounts

All prices are per person and day including our Tratterhof half board. The rooms and suites must be occupied by two full-paying guests. For rooms with breakfast but without dinner, €15.00 per person will be deducted from the board price. Please inform us the day before if you wish to skip dinner. For Chalet Monte Silva, we’ll send you the prices upon request.

Should price details in the written booking confirmation differ from the current price list, the prices and general terms and conditions of the current price list take preference.

Local tax

The local tax of € 2.30 is levied per guest and night on departure and is shown separately on your bill. Children and young people under 14 years old are exempt from this tax.

The local tax income is used for the expansion and maintenance of infrastructures and services as well as for the organisation of cultural and sporting events.


The following discounts apply for children sharing an extra bed in their parents’ room:

  • Until 2 years old: 80%
  • 2 to 10 years old: 60%
  • 11 to 15 years old: 40%
  • From 16 years old: 20%

The discounts apply in Tratterhof's cuddly room, Alpine Sounds comfort room Nord, Alpine sounds comfort room, in the Mountain Panorama suite, in the Alpen Symphony suite, Tratterhof suite, Panorama suite Vita, Panorama suite Alpina, and in the Luxury Suite with terrace Monte Silva.

In family suites with a children's bunk or room, the following discounts for children apply:

  • Until 2 years old: 80%
  • 2 to 10 years old: 50%
  • 11 to 15 years old: 40%
  • From 16 years old: 20%

The discounts apply in the Bergwelt Panorama suite with children's bunk, in the Alpen Symphonie suite with children's bunk, in the Monte Cembro Swiss Pine suite, in the Auralpina Family suite, and in the Alba Abies and Larix suites.


We kindly ask you to make reservations in writing. With a deposit, the booking is fixed. Please understand that we do not confirm room numbers.

Dog-friendly holiday

We also welcome dogs at Tratterhof with prior notice. The surcharge is €35.00 per day without food. In the “Bergidyllstube”, your four-legged friends may accompany you to breakfast and dinner. Please let us know in good time at reception. We ask for your understanding that pets are not allowed in all suites. The dog owner is liable for any damage.

Our new dog shower is a convenient way to wash dirty paws after a walk. Please remember to bring a towel.

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Fresh air at Tratterhof

Tratterhof is a non-smoking hotel. For smokers, we have set up a cosy outdoor seating area next to the entrance.

Holiday in Tratterhof in South Tyrol

Tratterhof’s cancellation policy

Relaxed cancellation conditions due to Covid-19

Booked stays can be cancelled free of charge up to seven days before departure in the following cases:

  • Official border closure
  • Lockdown in the country of origin

Any deposit paid will be credited to your next stay.

Regular cancellation policy

  • Cancellation up to 60 days before arrival: free of charge
  • Cancellation up to 30 days before arrival: €100.00 handling fee
  • Cancellation up to 3 days before arrival: 70% of the booked accommodation price
  • Cancellation 2 days or more before arrival, late arrival, early departure, or no-shows: 100% of the booked accommodation price.

Deposit fees are non-refundable but will be credited for a later stay. If necessary, we will consider an alternative arrangement for the refund of the deposit. In this special case, we charge a handling fee of €100.00.

The above cancellation policy also applies when redeeming vouchers.

Travel cancellation insurance

We recommend that you take out travel cancellation insurance. Should you be late for a booked hotel stay or not arrive at all, or should you break off your stay early, this insurance will relieve you of any expenses. The insurance also comes into effect should something unforeseen happen on the way to us, during your stay, or on the way back home.

Holiday in Tratterhof in South Tyrol

Covid-19: feel as safe as at home

With the utmost care, we guarantee the protection of our guests and staff. We reserve the right to modify our services according to corona regulations. In this way, we ensure absolute holiday enjoyment and the highest possible level of safety for you and your loved ones.

  • Plenty of space for every guest thanks to limited guest numbers
  • Possibility of online check-in
  • Free Wi-Fi with Guestnet for the latest news from your room
  • Remote working in your Tratterhof suite
  • Cleaning of the rooms with ozone devices
  • Hand disinfection dispensers
  • Generous safe distances in the restaurants
  • Food preparation in strict compliance with HACCP guidelines
  • Room service at extra charge (breakfast/menus: €40.00, drinks: €8.00)

We follow all applicable national and international Covid-19 regulations with the most caution. Should the provision of our services no longer be permitted due to new regulations, Tratterhof accepts no responsibility for this and reserves the right to cancel, suspend, or postpone service to a later date. Claims for damages on the part of the guests are excluded in these cases. The costs for the hotel remain the same due to the numerous preparations. We therefore ask for your understanding that the price remains unchanged.