Payment
You can pay your bill at the end of your stay by debit or credit card (Visa or MasterCard). Because of tax reasons amount of cash will be accepted up to an amount of 2999 €.
Cancellation policy
Until 60 days before arrival: no fees
Between 60 and 30 days before arrival: €100 administrative fee
30 - 3 days before arrival: 70% of total cost
Cancellation at short notice (2 days before arrival or less) or early departure: 100% of total cost
Your holiday is secure
In order not to be charged cancellation fees in case of a travel cancellation, we recommend you to take our trip cancellation insurance.
Prices
All price indications are calculated per day and person and include half board.
In the country flats without half board every additional person pays 20,00 € per day.
The prices for our chalet Monte Silva and our country-style apartments Evelyn and Stefan are unit prices per day, for a maximum of 4 guests. Our other rooms and suites are considered occupied when two guests pay the full price.
For bed and breakfast service (without dinner) 15,00 € are detracted from boarding price.
Reductions for children in the room with the parents:
- 0-1 year 90%
- 1-9 years 60%
- 10-14 years 40%
- from 14 years 20%
Discount prices for children in suites with separate area or bedroom for children:
- 0-1 year 85%
- 1-9 years 50%
- 10-14 years 30%
- from 14 years 20%
Extra charge for fifth guest (or more) in country-style apartment and chalet:
- 0-11 months: free
- 1-9 years: €40
- 10 years and over: €80
Dogs
Dogs are allowed at the Tratterhof and cost 23,00 € per day. We recommend dog owners to book our country flats as they dispose of an exit that directly leads outside. Please tell us at booking should you want to bring your four-legged friend along.
Bookings
Please book in written form. We hope you understand that we cannot confirm specific room numbers.
No Smoking Hotel
The mountain idyll hotel Tratterhof is a no smoking hotel. For smokers we have arranged a cosy corner booth near the hotel entrance.