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What you need to know for your holiday at Tratterhof

Good to know

The beauty of Tratterhof Mountain Sky Hotel is undeniable. Now, take a look at all the facts for your upcoming holiday.

Holiday in Tratterhof in South Tyrol

Rates and discounts

All prices are per person and day including our Tratterhof half board. The rooms and suites must be occupied by two full-paying guests. For rooms with breakfast but without dinner, €15.00 per person will be deducted from the board price. Please inform us the day before if you wish to skip dinner.

Local tax

The local tax of € 3.50 is levied per guest and night on departure and is shown separately on your bill. Children and young people under 14 years old are exempt from this tax.

The local tax income is used for the expansion and maintenance of infrastructures and services as well as for the organisation of cultural and sporting events.

Discounts

The following discounts apply for children (depending on the season):

  • Up to 1.99 years: €36.00 - €49.00
  • 2 to 6.99 years: 54.00 - 74.00€
  • 7 to 11.99 years: 72.00 - 98.00€
  • 11 to 15.99 years: €107.00 - €147.00
  • From 16 years: 143,00 - 196,00€

 

Reservations

We kindly ask you to make reservations in writing. With a deposit, the booking is fixed. Please understand that we do not confirm room numbers.

Dog-friendly holiday

We also welcome dogs at Tratterhof with prior notice. The surcharge is €35.00 per day without food. In the “Dolomites Soul Stube”, your four-legged friends may accompany you to breakfast and dinner. Please let us know in good time at reception. We ask for your understanding that pets are not allowed in all suites. The dog owner is liable for any damage.

Our new dog shower is a convenient way to wash dirty paws after a walk. Please remember to bring a towel.

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Fresh air at Tratterhof

Tratterhof is a non-smoking hotel. For smokers, we have set up a cosy outdoor seating area next to the entrance.

Holiday in Tratterhof in South Tyrol

Tratterhof’s cancellation policy

Regular cancellation policy

  • Cancellation up to 60 days before arrival: free of charge
  • Cancellation up to 30 days before arrival: €100.00 handling fee
  • Cancellation up to 3 days before arrival: 70% of the booked accommodation price
  • Cancellation 2 days or more before arrival, late arrival, early departure, or no-shows: 100% of the booked accommodation price.

Deposit fees are non-refundable but will be credited for a later stay. If necessary, we will consider an alternative arrangement for the refund of the deposit. In this special case, we charge a handling fee of €100.00.

NB Our normal cancellation conditions are also valid for payment by voucher.

Travel cancellation insurance

We recommend that you take out travel cancellation insurance. Should you be late for a booked hotel stay or not arrive at all, or should you break off your stay early, this insurance will relieve you of any expenses. The insurance also comes into effect should something unforeseen happen on the way to us, during your stay, or on the way back home.

Frequently Asked Questions: Good to Know at the Tratterhof

Tratterhof Mountain Sky Hotel

What is the pricing policy?

Prices are per person per day and include Tratterhof’s half-board arrangement. Standard occupancy in the rooms and suites is two full-paying guests.

Can I book with breakfast only?

Of course! If you decide to only have breakfast at the hotel, please inform us the day before: you will get a €15 deduction per person.

How much is the local tourist tax?

The local tourist tax is €3.50 per person per night and is charged separately on departure. Children under the age of 14 are exempt.

Do you offer children’s rates?

Children’s rates vary based on age and season. The applicable rates are shown directly at the time of enquiry or booking.

When does a booking become binding?

Bookings must be made in writing and are confirmed and become binding upon payment of the deposit.

Can I book a specific room?

Unfortunately, we are unable to guarantee you will be assigned a specific room at the time of booking. However, we will take your preferences into account and accommodate them whenever possible.

May I bring my dog to Tratterhof?

Subject to prior arrangement, dogs are welcome in selected room categories for €35 per day (food not included). If you wish to dine with your dog, please inform us in advance: we will reserve a place for you in the Dolomites Soul Stube. Our dog-friendly facilities include a dog shower with hairdryer.

Is Tratterhof a non-smoking hotel?

Yes. Smoking is not permitted anywhere inside the hotel. Smokers can use the designated outdoor areas, including the one by the hotel entrance and the one outside the bar.

What is the cancellation policy?

Cancellation is free of charge up to 60 days before arrival. Bookings cancelled up to 30 days before arrival are subject to a €100 cancellation free. The fee for cancellations made 30 to three days before arrival is 70% of the total booking price. Bookings cancelled two days before arrival or later, as well as late arrivals, early departures and no-shows are charged in full.

Should I take out travel cancellation insurance?

At Tratterhof, we recommend insuring your booking. Travel cancellation insurance can cover costs in the event of late arrival, no-show, early departure and other unforeseen events during your trip.